You’re probably wondering what vacation rental managers do? And what services do they offer? Keep reading for answers to your questions and find out how they give you a competitive edge over others.
What is a Vacation Rental Manager?
These managers are responsible for handling all the aspects of a luxury vacation property. It includes:
- Supervision and administration
- Handling bookings
- Cleaning and maintenance
- Marketing and advertising
- Ensuring a good guest experience
These managers are responsible for the daily operations of the site. Their top priority is to make the guest feel comfortable and make sure they are satisfied. These managers spend most of their time communicating with guests and marketing properties.
Vacation Rental Managers Services
Vacation rental managers take care of the following services:
1. Sourcing the perfect property
It’s the most important component of the industry is working with a seasoned property manager in sourcing the perfect Luxury Vacation home with a trusted team of analysts, experienced in finding that maximum revenue performing investment. Therefore, their first step is pitching to the network of realtors and other property owners in the area. Usually, clients reach out to them through different means of marketing, and once they establish a relationship, the work begins.
2. Listing the Rental Properties
One of their key services is that they will list your properties on their own listing websites to get more attention. And for promotion, they use platforms such as Airbnb and Booking.com. Listing rentals involves uploading photos of the property on the advertisement and writing creative descriptions about the property, specifying the amenities that it offers. They also mention any guidelines or rules you may have for guests and specify the prices before publishing them online.
3. Pricing the Luxurious Vacation Properties
It is not easy to come to a final price since many factors are taken into account. Moreover, the price of the property is not fixed either and requires constant changes according to the season and industry trends. Therefore, these vacation rental managers have to lower or increase prices to get the best
possible results.
4. Syncing Calendars
To make sure that no two parties are allotted the same date, they make a syncing calendar. This helps them prevent date overlaps and any further inconvenience. Since vacation rental managers use different channels, they have to ensure that no listing is booked twice for the same day. For example, if there is a booking through Airbnb for one day, the manager will have to close down the bookings from other channels for a day to avoid conflict. Being proactive is the only way to prevent confusion and issues when the guests arrive at the property.
Most of these managers also use a channel management tool that helps them keep all dates in one place. This way, they don’t have to worry about conflicting dates.
5. Effective Communication with Guests and Prospects
Availability is one of the biggest factors that guests use to determine their decision. Some luxury vacation businesses often miss out on potential guests due to ineffective communication or late response. It is evident that these property owners have other things to look after and, therefore, often reach out to prospects late. However, with the help of vacation rental managers, they can overcome this problem. Not only do they help in turning prospects into customers, but they also keep the current guests happy. They answer all their queries, no matter how trivial they may seem. This helps you ensure positive feedback and review. Luxury vacation rental managers are expert communicators, which helps keep a steady retention rate and improve brand reputation.
6. Maintaining the Entire Space
When you have vacation rental managers, you won’t need to worry about maintenance or cleaning anymore. These managers and companies help cover maintenance so that the property is in great shape. They have a team that looks after cleaning the property so that guests and prospects see a well- furnished and clean property.
Moreover, they also make special arrangements if there are any requests regarding it. If any prospects want to visit the property and look around, managers are present to greet and show them around. These factors are valuable determiners when it comes to receiving reviews online.
7. Reporting to Property Owners
Managers prepare detailed reports to inform property owners about the business’s progress. This helps you stay updated with the latest developments in the business. It may include the overall revenue, cost, number of guests, maintenance, and net profit.
Some competent vacation rental managers also produce competitor analyses and help the business craft future strategies and goals. These managers are qualified people, and with their expertise, you can scale your luxury vacation rental business.
8. Improving Guest Experience
There is more to a great guest experience than just effective communication. With their years of experience and knowledge, they know how they can exceed guests’ expectations and make them loyal customers.
The vacation rental managers may provide them with welcome boxes or a guide to the neighborhood if they wish to visit any famous places. As they exceed expectations, the guests leave a 5-star review for the place, which gives the property a massive popularity boost.
Final Thoughts
Are you a luxury vacation property owner and want to hire a competent firm to manage your business?
If yes, then don’t forget to check out Homeslicestays. We work closely with luxury vacation rentals and
manage all their work effectively.