HomeSlice Stays House Rules

Last Updated: October 19th, 2023

The House Rules below apply to all trips at HomeSlice Stays

Thank you so much for booking with us!

We look forward hosting you as our guests.

Upon booking you automatically agree to follow the terms and conditions as laid out below.

Cancellation Policy

100% of the amount due for the duration of your stay is due at the time of booking. (Unless otherwise agreed in writing)

Guests may cancel at any time with a 100% refund minus 6% processing fee, depending on your cancellation policy per reservation terms

Guests who wait to cancel will be charged 50% of the total amount as a cancellation fee within 14 days before check-in.

For those who choose to cancel less than 24-hours before check-in, 100% of the total amount due will be charged.

Check-in: 4 PM
Check-out: 11 AM

Please follow this schedule, as there will be someone in the rental home before and after you, and the cleaners require this time to clean the home. We will do our best to accommodate your requests for early arrival or late departure and if a fee is due for such it is expected to be paid prior to honoring.

Guests

As a guest of HomeSlice properties, you, your family, guests, children, agents, employees or visitors agree to abide by the “Rules of HomeSlice Stays” and applicable State laws. Renter must be at least 21 years old with a valid driver’s license or passport. Anyone who will be in the home during your stay is considered a guest and must be included in the guest count upon booking.

Occupancy

If you want to throw a party, you will need permission in advance. You may permit guests to occupy the unit overnight only to the extent authorized by us in writing, and you must accompany and supervise such guests at all times. If you exceed any applicable maximum authorized number of overnight guests, then you will be liable to pay additional fees of up to 100% of your effective daily rate for each unauthorized guest, and we may revoke or terminate your license to occupy the unit immediately. You also acknowledge and agree that we may require you and/or your daytime or overnight guests to provide us with documentation verifying your guests’ identity, such as a passport and other information.

Smoking 

When booking with us you agree not to smoke in the property or near open windows or doors. Any butts found outside near the home will result in a 100$ fine.

Pets: We do allow pets at most of our houses for an additional charge of $150/pet/stay. Guests will be held liable for any repair damages to the unit. We encourage individuals traveling with animals or using service animals to contact us before their stay.

All guests agree not to bring any pets into the property without permission and payment for the privilege in advance upon approval.

Please note that only a select few properties are dog friendly and additional rules and fees will apply.

Length of Stay

Vacation rentals may be as short as 2 days and as long as 29 days max. Rentals longer than 29 days require renter signature of approval of our long term rental agreement and additional deposit.

Damages

As a guest, you agree that the property owner shall not be liable for any damages or injury to you, your family, guests, agents, or employees while in our rental home. You are responsible for any lost items in the home and the repair of any damage to the home caused by you, your family, guests, agents, or employees. Owner, Renter and the Guest may be liable for up to $2,000 to cover the costs of a police response to the property pursuant to Section 2-22 of The Phoenix City Code

Parties or events: Unreasonable numbers of guests, including any that exceed the maximum permitted by law; Number of overnight guests cannot exceed the maximum allowed for the unit, this information is posted on the website; Excessive noise; Audible noise outside of the unit after 9 pm local time; Disturbing neighbors or invading their privacy or security; Illegal substances or activity (e.g., involving drugs, the Internet, or otherwise, including illegal downloads or file sharing whether using our, your own, or a third-party device or Internet connection); Pornography production or prostitution; Dangerous or hazardous items (e.g., those that may increase the risk of fire or explosion, such as candles or lighters); Firearms and other weapons (except those rightfully possessed by on-duty or off-duty law enforcement officials or licensed security guards); Placing of obstructions, signage, garbage, food, or personal items unattended outside the unit; Creating unsanitary conditions (e.g., generating excessive trash or offensive odors or attracting pests); Making any change, modification, alteration, or addition whatsoever to the unit or its contents (including moving furniture around); Soliciting or loitering around the space or building; Commercial photography, film, or videography (without expressed written consent); Using the unit for any purpose other than for personal accommodation.

Hold Harmless

As a guest, you agrees to indemnify and save harmless the Owner and HomeSlice Management from any and all costs, expenses, legal proceedings, attorney fees, suits, claims or demands whether from loss of life, damage to the property, or injury to the you, your agent, family, or guest entering the property of every kind and nature. In addition you agree to obey all laws and regulations of the community they are staying in. As a guest, you understands that upon violation of any conditions, agreements, restrictions, covenants, and obligations of this property by force or statutory proceedings, in which case any and all monies paid by you will be forfeited by you as liquidated damages in additions to and not in lieu or any rights or remedy available under law.

Termination of Agreement

Please note that HomeSlice Stays may terminate this rental agreement with you for convenience with or without cause at the management’s sole discretion and may terminate and or put you out of the property immediately if past due, cancelled or returned payment, damage to home, failure to abide by house rules or unsettled dispute or irreconcilable differences.

Condition of the Property

As our guest, you agree to keep home in good, clean condition, not to move or rearrange furniture and promptly report any damage, inventory shortages and/or repairs needed for rental home. Management may replace item(s) or make repairs to the rental home at our sole discretion, and the owner shall have total control over our expenditures, just as you have total control of your vacation spending. As a guest, you agree not to access or open the properties locked sheds at property. An Agent or authorized employee/repairman may enter premises at reasonable hours any day for the purpose of effecting necessary repairs and inspections. Additionally, you agree not to use the property for any house/fraternity/sorority parties, youth groups, minors (unless accompanied by parents), or any unlawful, illegal or immoral purposes. If you have any questions, please call HomeSlice Stays.

Supplies: We provide an initial supply of consumable household supplies and toiletries. Should you require additional supplies, please contact us.

Pool & Hot Tubs: We provide pool and hot tub heating services at an additional charge. These services need to be booked prior to arrival to ensure optimal temperature. Heating services can be purchased mid-stay at an additional charge on top of the service fees. Note that the pool takes up to 8 hours to heat. Pool and Hot tub heating can only be purchased for a minimum of 2 nights.

SWIM AT YOUR OWN RISK. 

Pool and/or Spa DISCLAIMER:

1. Pools and/or spas pose a risk to all Guests and their family and friends. Risks can include but not be limited to bodily injury including permanent disability, paralysis, and even death.
2. These risks may result from circumstances such as the misuse of the pool and/or spa by yourself or others, or the unavailability of emergency medical care. Guest(s) acknowledge and understand that use of the pool and/or spa is at their own risk. Guest(s) assume full responsibility for the safety and well-being of all Guest(s) when using, congregating around or walking near the pool and/or spa. GUESTS AGREE TO CLOSELY MONITOR ALL CHILDREN AND/OR OTHER GUESTS (ESPECIALLY THOSE THAT CANNOT SWIM) TO ENSURE THEIR SAFETY AROUND THE POOL AND/OR SPA.
3. Guests agree to comply with all posted signs, disclaimers and safety guidelines. ABSOLUTELY NO DIVING IS ALLOWED. Guest(s) agree to indemnify, release from liability, and hold harmless HomeSlice Management and Owner, including all Members, Managers and employees thereof, from any and all costs, expenses, legal proceedings, attorney fees, claims, or demands whether from loss of life, damage to property or injury to you, your agent, family or other guests for use of the pool and spa.

Air Conditioning: Most of our air conditioning units can be controlled via a central system located within the unit. You are free to set your desired temperature as long as it isn’t below 72°F/21°C as this may damage the system. Any damage caused to the system as a result of non-compliance is the responsibility of the guest as per HomeSlice Stays terms.

BBQ  & Firepit: Some of our units feature BBQs that are available for the guest’s use at no additional charge. Should you or your guests use this amenity, we ask that you clean it after use and replace the Propane tank. Propane can be purchased directly from HomeSlice Stays at a charge. If the Propane tank was purchased from us directly, there is no need to replace it upon checkout. If you use any firepits you are responsible for safe practices, following any burn bans rules, making sure fire is completely out or gas is completely off when its not under observation.

Houseware: We also provide linens and kitchenware for your use during your stay. Any such items that are removed from the unit will be charged to you in accordance with the HomeSlice Stays Terms.

Amenities: Only those amenities that are described in your booking confirmation email are available to you. Please follow any instructions that have been provided to you or may be posted on the property. Your use of any amenities is at your sole risk. Guests younger than 18 years must be accompanied by an adult when using any amenities and other common areas.

Parking: Parking options and instructions may be provided in our booking confirmation email to you. If you or your guests choose to make use of any recommended parking options, then you (and your guests, if applicable) must comply with all provided instructions, all publicly posted parking signs and policies, and any other applicable parking laws. HomeSlice Stays is not responsible for your or your guests’ non-compliance with such instructions, signs, policies, or laws.

Safety and Security: You are responsible for your and your guests’ safety and security. Please read, listen to, and comply with any fire, health, or safety rules and regulations which are provided to you, let us know of any condition in, on, or around the unit that you believe may be a fire, health, or safety risk to you or your guests, report to us any inappropriate conduct or behavior you or your guests observe in or near the unit (e.g., potential loiterers or squatters), and lock all windows and doors before you leave the unit. If you are experiencing a medical or other emergency or believe you are a victim of or witness to a crime, please contact the nearest hospital and/or local police.

Reporting Property Damage: You must notify us in writing of any damage to the unit or any of its contents that occurs during your stay, even if you regard the damage as minimal or normal wear and tear or if you do not believe the damage is your fault. If you do not notify us of any such damage, you will be responsible for such damage in accordance with the HomeSlice Stays Terms.

Communications: There may be property management or other professionals unaffiliated with HomeSlice Stays located on-site. Please direct all of your requests and communications to HomeSlice Stays at the contact information previously provided to you.

Other Instructions: In connection with your stay at a HomeSlice Stays property, we may provide you with other written instructions applicable to your stay. These written instructions are “Additional Terms” as defined in the HomeSlice Stays Terms. Please follow those instructions, ensure that your guests follow them too, and call us if you have any questions.

Check out:

All guests agree to abide by our “Before You Leave” policy:

• Turn off all lights, TV, appliances, stereo, etc.

 Please make sure front and porch doors and windows are all locked.

• Return the air in the house to 75 degrees. Upon arrival, please inspect the property immediately (within first 60 minutes) or by 5:00 PM at the latest or please call the next day before noon (Sundays are okay to call us). Please call or email us of any specific problems within 60-min. of your check-in.

• Please place all dirty or used towels and linens on bathroom and bedroom floors, respectively. Please clean up kitchen, or clean dishes, glasses, utensils, etc.

As a reminder, you are solely responsible for ensuring that you and your guests are aware of and comply with the HomeSlice Stays Terms and these HomeSlice Stays Rules, including keeping the HomeSlice Stays clean and tidy and in the same condition as you found it. We hope you enjoy your stay!

Sublets

All guests agree not to sublet or assign this rental agreement.

As a guest, you agree not to demand or sue for refund of rental money in any case, whether, you check-out early, or you do not check-in, or if you stay the full time.

All properties are considered clean, decent, safe and sanitary. Guest may not use cleanliness, ambiance / decor of home condition, etc.; or any reason other than a personal emergency (approved by owner in writing or verbal) to check-out early with refund.

The management and owner must have the opportunity to re-rent the home upon your early checkout and know of any and all problems, so that we may correct them at Owner / Manager’s sole discretion. We will come in and correct cleanliness of the home (if needed). On some rare occasions, the home may not be cleaned before your check-in, by inadvertent fault of cleaners, delays, scheduling mishap, etc. If home is not cleaned with fresh towels and linens upon check-in to our home or if you find any other problem(s), Guest agrees to call Management immediately, so that we can fix problem(s), as deemed necessary by Management.

Repairs that are the responsibility of the Management will be made at the Management’s sole discretion. Only emergencies, as approved by the management in writing, warrant early-check-out and or possible refund of rent money. Renter must request refund in writing and must be approved in writing by the Management before we refund any money or give credit towards next stay.

Guests agree to contact us immediately if you have problems with anything in the property, or guests incurs damage or loss of item(s) during your stay. Policies, rates, vacancy, info, pictures, movies, etc. are subject to change without notice.

Deep Cleaning Fee is $250 (Unauthorized parties / Excessively Dirty / Unauthorized Pet)

Furniture & Flooring Steam Cleaning _ Required if property was smoked in is $500

All Guests agree that if they have paid for the $1500 in “all-damage” insurance, this will cover any damage during their stay within reason. Although rare, accidental damage from guests does happen. Traditionally, this was managed via a security deposit or vacation rental damage insurance purchased by the guest. Both are cumbersome and often have big limitations in protection. With “all-risk” protection, all accidental damage from a guest is covered unless it’s specifically excluded such as, but not limited to, normal wear and tear, infestation, or prior damage.

Contacts

For any inquiries please email

Frontdesk@homeslicestays.com